Refund and Returns Policy

đź’¸StyloOutfit.com

đź“… Effective Date: 27 March 2025

At StyloOutfit.com (operated by MISTOKSH SERVE TECHNOLOGIES PRIVATE LIMITED), we truly care about your shopping experience. If something doesn’t work out, don’t worry — our Refund & Return Policy has you covered.

This policy follows the Consumer Protection (E-Commerce) Rules, 2020 and other applicable Indian laws.


âś… 1. Return Eligibility

We accept returns if the following conditions are met:

  • ⏳ Return request must be raised within 7 days of delivery.

  • đź‘— Items must be unused, unwashed, unworn, and returned in original condition with tags & packaging.

  • đźš« Non-returnable items include:

    • Innerwear & lingerie

    • Cosmetics & personal care products

    • Customized or personalized items

    • Clearance / final sale items


📦 2. How to Initiate a Return

  • Submit a return request via our Website or contact our Customer Support.

  • Wherever possible, our logistics partner will arrange a reverse pickup.

  • Once the product reaches us, it will undergo a quality check before refund/exchange approval.


đź’° 3. Refunds

  • Refunds are initiated within 7–10 business days after approval.

  • Refunds will be credited to the original payment method used at checkout.

  • For Cash on Delivery (COD) orders, refunds will be processed via UPI / Bank Transfer only.


🔄 4. Exchanges

  • You can request an exchange for size or color variations (subject to stock availability).

  • If the required item is not available, a full refund will be issued.


đźšš 5. Damaged, Defective, or Wrong Items

If you receive a product that is:

  • Damaged đź’”

  • Defective ⚠️

  • Incorrect đźš«

You are eligible for a free replacement or full refund.

⚠️ Such issues must be reported within 48 hours of delivery along with clear photos/videos.


đź“© Need Help?

For return or refund assistance, reach us at:

đź“§ Email: servemistoksh@gmail.com
📞 Phone: +91 7065198974


✨ Our Promise: Shopping at StyloOutfit.com is risk-free. If it doesn’t fit, we’ll fix it!